If an account has been created with the wrong currency, there is only 2 ways to switch it to an other

Step 1: Remove account from Zuora or deactivate it

• 1 Ideal way

If no billing occured yet, delete the subscription and delete the account from Zuora to avoid future issues.

For that, connect to the Zuora extranet.

• 2 If there is any billing already done

(even 1 month free discount), you need to create maunally a new account on Zuora. For the AccountNumber, append "_new" at the end.

The old account can not be removed in that case. You should however be able to deactivate it

Step 2 : Set and reset v4 database values

Replace databaseGroup with the correct group.

UPDATE [:databaseGroup].dbo.Hotels SET ZuoraAccountId = NULL, ZuoraCurrencyCode = :newCurrency WHERE hotelId = ':hotelId'

--In case you removed the previous account:
UPDATE [v4].dbo.ContactInfos SET ZuoraContactId = NULL WHERE contactInfoId IN (SELECT contactInfoId FROM v4.dbo.contactInfosAffect WHERE obj_id = ':hotelId')

Step 3 : Go in the extranet 

https://extranet.hotel-spider.ch/whitelabel/#/hotels/ , select the hotel and hit save

Step 4 : Don't forget to add an active subscription \!