SpiderConnect
Throughout the following pages, we'll describe which information Hotel-Spider will transfer from its system to a third party software provider. This chapter will be of interested to you if you are an online booking solution that wishes to receive availabilities, prices and stay restrictions from the Hotel-Spider system and return reservations/modifications/cancellations made on your system to the Hotel-Spider system.
Just like the rest of the interfaces of the Hotel-Spider system, the SpiderConnect interfaces are based on the OTA (Open Travel Alliance) protocol. In order to make the integration work easier for an online booking solution, the Hotel-Spider system can PUSH the inventories, prices and stay restrictions via HTTP RAW POST or via SOAP.
The reservations/modifications/cancellations can be PUSHED from the online booking solution to the Hotel-Spider system. The Hotel-Spider system will then immediately confirm that the reservation/modification/cancellation has correctly been imported and will return the unique ID the reservation will have received in the Hotel-Spider system.
Otherwise the reservations/modifications/cancellations can be PULLED by the Hotel-Spider system from the online booking solution. The Hotel-Spider system when then, in a second call, confirm that the reservation/modification/cancellation has correctly been imported with the unique ID the reservation will have received in the Hotel-Spider system.
Disregarding which communication scheme is used for transferring reservations/modifications/cancellations from the online booking system to the Hotel-Spider system, the online booking solution must store this confirmation number with the transmitted reservation.
The scheme below will explain a bit more what is required for an online booking solution to receive the data from the Hotel-Spider system.
Here is a list of the different part of this documentation:
- Transmission from Hotel-Spider to an online booking solution
- Managing errors
- Retrieving the room types and the rate plans
- Transmission of the inventories
- Transmission of the prices
- Transmission of the booking rules
- Transmission of the reservations