Error Codes (ERR)
Below are listed the official error codes defined by the OTA standard. Extra error codes may be returned by Hotel-Spider systems but in anycase, the textual error message should be self-explanatory regarding the error cause.
Code value | Code name |
|---|---|
1 | No service at requested time |
2 | No service on requested provider |
3 | No service on requested date |
4 | Cannot access - service departed |
5 | Service is temporarily off sale |
6 | Service closed for sales |
7 | Route code invalid |
8 | No reservations on route requested |
9 | Requested service is fully booked |
10 | One class service |
11 | Service connections not possible |
12 | One class service |
13 | Itinerary not in date/time order |
14 | No suitable services found |
15 | Invalid date |
16 | Service has been cancelled |
17 | Time request not with fare/tariff |
18 | Itinerary not possible |
19 | Name is missing or incomplete |
20 | Number of passengers invalid |
21 | Passenger type quota exceeded |
22 | Passengers exceed commercial rules |
23 | Passenger type not supported |
24 | Passenger class capacity exceeded |
25 | Passenger types not consistent |
26 | At least one adult must be included |
27 | Passenger details are mandatory |
28 | No more accommodation available |
29 | No more accommodation in class |
30 | Accommodation type quota exceeded |
31 | Dogs not allowed in accommodation |
32 | Under occupancy not allowed |
33 | Accommodation reservation mandatory |
34 | Requested accommodation is occupied |
35 | Cabin number(s) cannot be found |
36 | Address formatting error |
37 | Place number(s) cannot be found |
38 | Gender configuration not available |
39 | Accommodation type invalid |
40 | No under occupancy exclusivity |
41 | Occupancy must include an adult |
42 | Too many classes |
43 | Too many accommodation types |
44 | No under/over occupancy allowed |
45 | Sole occupancy only allowed |
46 | Package excludes this accommodation |
47 | Passenger/accommodation discrepancy |
48 | Tariff type invalid |
49 | Tariff invalid for passenger mix |
50 | Tariff rules not yet released |
51 | Prices not yet released |
52 | Special offer rules not fulfilled |
53 | No price exists for the tariff |
54 | Concession price not available |
55 | Concession date/time restriction |
56 | Concession code invalid |
57 | Concession rule needs one adult |
58 | Price(s) cannot be validated |
59 | Offer price cannot be calculated |
60 | Ticket numbers missing or invalid |
61 | Invalid currency code |
62 | Cannot requote after ticketing |
63 | Cannot ticket until booking priced |
64 | Tickets do not match reservation |
65 | Cannot ticket - already issued |
66 | No open return on route requested |
67 | No open return with accommodation |
68 | No accommodation without a route |
69 | Minimum stay criteria not fulfilled |
70 | Maximum stay criteria not fulfilled |
71 | Cannot ticket at this agency |
72 | Cannot ticket - cancelled booking |
73 | Cannot ticket - expired booking |
74 | Cannot ticket - itinerary commenced |
75 | Cannot ticket - not yet released |
76 | Ticket issue request not possible |
77 | Tickets on departure only possible |
78 | Scheme qualifications not fulfilled |
79 | Scheme membership not recognised |
80 | Insufficient scheme credit units |
81 | Insufficient scheme units requested |
82 | Booking not eligible for scheme |
83 | Leg/journey/itinerary reference invalid |
84 | Itinerary elements not reserved |
85 | Itinerary element does not exist |
86 | Cannot cancel - itinerary complete |
87 | Booking reference invalid |
88 | Cannot cancel - service has started |
89 | Cannot recall - status mismatch |
90 | Cannot amend - itinerary complete |
91 | Cannot recall - itinerary mismatch |
92 | Booking temporarily unavailable |
93 | Only firm bookings allowed |
94 | Identical booking references |
95 | Booking already cancelled |
96 | Duplicated itinerary |
97 | Booking reference not found |
98 | Accommodation not found in booking |
99 | Booking not owned by requester |
100 | Cannot recall last booking made |
101 | Cannot book - departure too close |
102 | Booking reference not connected |
103 | Cannot access - itinerary complete |
104 | Accommodation - no availability |
105 | Cannot access - provider ticketed |
106 | Too many rooms/units |
107 | Cannot book - too far in advance |
108 | Accommodation code not recognised |
109 | Cannot book - arrival too close |
110 | Accommodation closed at this time |
111 | Booking invalid |
112 | Too many nights |
113 | Mandatory booking details missing |
114 | Grade of accommodation invalid |
115 | Board basis/meal plan invalid |
116 | Category of room/unit invalid |
117 | Cannot access booking details |
118 | Booking status invalid |
119 | Too many people in room/unit |
120 | Accommodation cannot be changed |
121 | Accommodation not contracted |
122 | End date has passed |
123 | Too many children |
124 | Too many babies |
125 | Room/unit type not offered |
126 | Too many babies in room/unit |
127 | Reservation already exists |
128 | Package or item identity invalid |
129 | Package closed for sales |
130 | Package departure date too close |
131 | Room/unit type invalid |
132 | Room/unit type - no availability |
133 | Room/unit type not contracted |
134 | Mode of transport not allowed |
135 | End date is invalid |
136 | Start date is invalid |
137 | Adult numbers/occupancy mismatch |
138 | Child numbers/occupancy mismatch |
139 | Commission rate invalid |
140 | Too many allocated rooms/units |
141 | Room/unit code incorrect |