Reservation general workflow
The general workflow of a hotel reservation is as follow:
- The general information about a given hotel (knowing its HotelCode) is requested using the HotelDescriptiveInfoRQ message.
The descriptive content can contain (based on what is requested and what is available in the system):- general information about the hotel such as its rating, address, GPS coordinates, etc.
- a list of the existing guestrooms in that hotel
- textual description of the hotel itself as well as of the guestrooms
- pictures in several formats of the hotel and the guestrooms
- a description of the services available at the hotel
- a list of the contacts of the hotel
- The availability for a given hotel is retrieved through the use of the HotelAvailRQ request.
Per end-user, please generate a unique transaction/session identifier on your system. This transaction/session identifier must be used for the HotelAvailRQ request (defined with the TransactionIdentifier payload attribute). This transaction/session identifier is used to ensure that the rates and conditions given in the HotelAvailRS response are valid for a period of 30 minutes after the initial request, even if they come to be modified in the meantime.
- A reservation is issued using the HotelResRQ request and must repeat all the details received in the response to HotelAvailRQ.
This details are- the rates for the different nights of a given room stay
- the rates for the different services
- the complete cancellation penalty applicable to a given room stay
TransactionIdentifier
Please note that the same unique transaction/session identifier, generated by your system and transfered in the HotelAvailRQ request must be re-used for this request.
- If needed, a reservation can be cancelled using the HotelResRQ request again (with a specific "Cancel" value for the ResStatus payload attribute).
In that case, only the identier of the previously booked reservation is needed to perform the cancellation.